Roan Jose is the Admin Manager at our firm, where she combines a solid healthcare background with nearly a decade of leadership experience. A licensed Registered Nurse with a Bachelor of Science in Nursing, Roan has always had a passion for helping others, which brings a deep sense of care and purpose to her role—qualities that align perfectly with the firm’s mission to support individuals who’ve been injured and are seeking justice.

Roan joined the firm in 2022 and quickly became a key part of the team. With nearly eight years of experience in the BPO industry, she brings a proven track record in customer service, team management, and process improvement. Her ability to balance day-to-day operations while fostering a culture of accountability, growth, and compassion has helped strengthen the firm’s internal systems and client care.

As a leader, Roan believes in leading by example and encouraging her team to consistently go the extra mile. Her dedication, empathy, and strategic mindset make her an essential force behind the scenes.

Outside of work, Roan enjoys video games, binge-worthy series, and movies. She also loves to travel, explore new cultures, and find inspiration in the world around her—always learning, always growing.